Terms and Condition

TERMS & CONDITION

These general terms and conditions governs your use of, and purchases from, the domains www.aerde.co and their subdomains (henceforth: the site) and will be valid for all your future transactions with Āerde (may also be refered to as ‘us’) and visits to the site. By making a purchase from, or using, the site you have agreed to these Terms and Conditions, and entered into a binding agreement with Āerde. Please make sure that you have read and understood these Terms and Conditions when using our site. Āerde reserves the right to revise these Terms and Conditions and users are responsible for keeping themselves updated with such changes.

ORDERING

Orders submitted by you are subject to acceptance by us. We may choose not to accept your order and reserve the right not to deliver for any reason without any liability to you. Examples of when we may not accept your order include, but are not limited to, production problems or if we are unable to authorize your payment. When we have received your order you will receive an automatic e-mail confirming your order. Note that the confirmation e-mail is only an acknowledgement that we have received your order and not an acceptance of your order. Once the order has been processed you will receive a shipping confirmation e-mail. If we are out of stock, and would sell pre-orders, we will clearly display this at the check-out station. In these cases, Āerde can not guarantee that ordered items will be delivered in near time, but Āerde will give the best estimation possible. Neither can Āerde guarantee that the content on the page is free of inaccuracies or typographical errors at all times, nor can Āerde guarantee that all information is up-to-date and Aerde may at any time amend the content of the site. Āerde holds the right to change prices, correct incorrect prices on all orders as well as final sales and will give you the option of placing a new order with the correct price or cancelling your order. We reserve the right to limit the quantities of Āerde products that we supply, and/or to refuse any order that is unusual or placed in bad faith. In addition, we reserve the right to refuse any order from a client with whom there is a dispute concerning the payment of a previous order. All attempts at fraud will be reported to the police and Āerde reserves the right to cancel the purchase if any suspicion is raised.

RESALE

You may purchase products on the site for personal use only and not for resale. By placing an order on the site you certify that you are purchasing the product for your own personal use and not for resale and that you accept our Terms and Conditions. We reserve the right to refuse orders for any reason without explanation.

If you are interested in reselling, you may inquire about Mass Orders and/or OEM services from Āerde via email or telephone, or use the ‘Contact Form’.

PRODUCT

Āerde is trademarked and manufactured by Sun Expo Services Co., Ltd which is based in Thailand.

Āerde has the right to adjust prices, involve additional cost and change product information such as product pictures and offers without notice. The product images and information texts available reflect the product as much as possible but we reserve the right for any errors that may appear on the page and cannot guarantee that all pictures accurately reflect the true appearance of the products. We cannot guarantee that colors on the website will be true to life. This depends partly on color settings of your computer and monitor.

Furthermore, the technical specifications provided on the product is estimated to our best knowledge, based on input from suppliers and independent test institutes. The products are made to improve health, but we cannot guarantee health improvements. Furthermore, we reserve the right from any errors on the product, and emphasize the importance for each user to check each individual product for each credible functionality. Āerde will provide guides for how to check this on the product’s ‘Features’ section.

If the product is used under the wrong condition, not recommended by Āerde e.g. chemical labs, industrial use, medical use and any other usage rather than civil use, Āerde reserves the right of inadequate performance. In fact, if used incorrectly, Āerde acknowledges the risk of leaving a bad impact on the wearer’s health, both on skin and respiratory areas, and recommend any wearer to seek consultation with Āerde if unsure of the masks usage and function. Thus, Āerde reserves the right to be unassociated with any harmful impact of the mask if used incorrectly. Moreover, mask usage by children should be done under supervision of adults.

Finally, our face masks are not to be used for hiding one’s identity linked to terrorism, robbery, hooligan attacks or any other illegal events. The intent of Āerde’s face masks is to help people in need to breathe cleaner air, and to be protected from harmful particles.

PRICES

Prices on the global site are in Thai Baht (THB). For customers visiting the site from countries with other local currencies than Thai Baht, an estimated conversion to the local currency based on the current exchange rate may be displayed. All customers are billed in Thai Baht and the final price charged to your account or credit card will be calculated in accordance with the applicable exchange rate on the day your bank or credit card company processes the transaction (according to their rates). Āerde has no control over these rates and do not take responsibility for any potential exchange rate differences or exchange fees levied by your bank.

Prices do not include delivery charges such as custom, tax or VAT. Customers will be responsible for payment of any such import duties and taxes. Āerde has no control over these charges and cannot predict their amount. For further information we suggest you contact your local customs office and other relevant parties before placing your order. Āerde may vary the prices of products listed on the site at any time and without any notice but such changes will not apply to Products in respect of which you have been sent a Dispatch Confirmation.

If you have been charged the wrong amount on the online store, Āerde will give you the option to place a new order with the correct price or cancelling your order. Āerde, however, reserves the right to cancel your order prior to dispatch should we find that the price is incorrect. In such case we will notify you by e-mail. We are under no obligation to provide goods to you at an incorrect lower price, even once we have sent a Dispatch Confirmation to you, if the pricing error is obvious and unmistakeable and could have been recognized by you as an error.

PROMOTION

Promotion codes are limited to one time per customer and cannot be combined with other offers, if not otherwise explicitly stated. Promotion codes and offers are only valid within the explicitly set time or as far as we have stock and not applicable to previously placed orders.

PAYMENT

(1) We currently offer safe payment by Credit Card, Bank Transfer, PromptPay, and PayPal (under the name of our shareholder Chayaporn Vuttisant). Except for PayPal, all payments will be made to Sun Expo Services Co., Ltd.

(2) Payments are debited when the order has been made. 

(3) We do not store any credit card information and all information is encrypted using SSL encryption, which prevents unauthorized access to card details. There is no extra charge for all payment options.

(4) In the event that no payment has been received after submitting your order, Āerde may automatically cancel the order.

DELIVERY

Āerde is currently available for shipments nationwide (Thailand) only. For customers outside of Thailand that are interested in our products, communication via email or any social media channel is available for possible individual shipments. However, Āerde does not guarantee delivery and reserves the right to decline orders outside the country.

Further information concerning delivery will be sent by email when the order is packed and ready to be shipped. All items listed on our online store exclude shipping costs and tax. Customers will be responsible for the payment of potential import duties and taxes, since Āerde has no control over these charges and cannot predict the fluctuation of such amount. For further information, we are more than happy to provide whatever questions or concerns you may have regarding shipments, your local customs office, and/or other relevant parties before placing your order.